Contact
Contact Formex 3D Lab
We are a small family workshop in Auckland, New Zealand. There is a real person on the other end of every message, usually with a printer running in the background.
hello@formex3dlab.com
We normally reply within one working day.
Phone
021 292 6127 within New Zealand
+64 21 292 6127 from overseas
Dialling from a landline: Australia 0011 64 21 292 6127, United States and Canada 011 64 21 292 6127, Mexico 00 64 21 292 6127. From any mobile you can just use +64 21 292 6127.
Where we are
Auckland, New Zealand
We are an online shop rather than a walk-in storefront, but local pickup in Auckland can be arranged. Email or call and we will give you the pickup address and sort out a time.
Orders and delivery
Most single items go in the post the next working day. Larger orders take three to four days. New Zealand delivery is usually one to three working days after that, and we also post tracked parcels to Australia, the United States, Canada and Mexico.
Returns
Thirty days from delivery. Email us with your order number and what is wrong and we will sort it out. Full details are in our Refund policy.
Custom work
We design and print one-off pieces. Email us with what you have in mind and we will tell you honestly whether we can make it, and what it would cost.
You can also use the form below. It arrives in the same inbox.